b55 Privacy Policy: How We Handle Your Account Data
This page sets out how b55 collects, uses and protects the information you provide when you open an account, make a deposit via JazzCash or Easypaisa, or contact our support team. We keep this policy plain and direct so you know exactly what we hold, why we hold it, and what choices you have — with no legal jargon getting in the way.
Account Data Protection
JazzCash & Easypaisa Transaction Records
Your Right to Review & Correct
Support Contact Available
POLICY POSTURE
What Data We Collect and Why We Hold It
When you register on b55, we collect the information you enter directly: your name, email address, contact number and any payment details you provide to fund your account through JazzCash, Easypaisa, Raast or Bank Transfer. We also collect session data — pages visited, device type and connection details — to keep your account working correctly and to detect unusual activity. We do not sell your personal information to third parties. Data collected through payment transactions is held only long enough to reconcile your account wallet and meet our internal record-keeping requirements. Where local law in Pakistan and your eligible region requires us to keep certain records, we do so for the period that law specifies; where it does not, we apply our own retention schedule and delete data once it is no longer operationally necessary. Any third-party payment processor handling your JazzCash or Easypaisa deposit operates under its own privacy terms. We link those terms in the payment flow so you can review them before confirming a transaction. Availability of this service depends on local law and the region from which you access b55.
JazzCash
Transaction references from JazzCash deposits are stored in your account wallet history. We use this data only to confirm and reconcile your balance — we do not share it with marketing partners.
Easypaisa
Easypaisa transfer records are held in the same secure wallet ledger. You can view these records any time from your account dashboard after login.
Raast & Bank Transfer
For Raast and direct Bank Transfer transactions, we retain the payment reference and amount. These remain visible in your transaction history and are used solely for account reconciliation.
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
Not everything on b55 falls under one single privacy framework. This section makes clear which parts of your interaction with us are covered by this policy, which are governed by third-party terms, and where the boundary sits so you can make informed choices about what you share and with whom.
Account Access
Your login credentials, profile details and account preferences are fully within the scope of this policy. We control how that data is stored, who can access it internally and how long it is retained. You may request a summary of this data at any time.
Payment Transactions
When you use JazzCash, Easypaisa or Raast, part of the transaction flows through those providers' own systems. Our policy covers the data that lands in your b55 wallet record; the payment provider's own privacy policy covers what happens on their side.
Site Content & Game Sessions
Game session data — which titles you opened, session length, bet rounds — is held within our platform under this policy. We use it for account security and fraud detection only. Game content itself is supplied by studios; that content does not carry your personal data back to them.
Third-Party Services
Links to external services, identity verification partners or analytics tools operate under their own privacy terms. We identify these touchpoints in the account flow so you see them before any data exchange occurs. We are not responsible for data practices outside our platform.
ACTIONS YOU CAN TAKE
Your Practical Choices Under This Policy
You have real, actionable options regarding the data we hold on your account. Reviewing your transaction history is straightforward — log in, open the account dashboard, and your wallet records, deposit entries from JazzCash or Easypaisa, and session references are all listed there. If any account detail is incorrect — a contact number, an email address, or a saved payment reference — you can update it directly from the account settings page. For anything that cannot be changed through the settings interface, our support team handles correction requests; the contact paths are in the Support section below. If you want to understand exactly what data we hold beyond what the dashboard shows, you can submit a data enquiry through the support channel. We aim to respond to such requests within the timeframe set by applicable rules in your eligible region. Availability of all the above depends on local law and the region from which you access b55.
Review Your Records
Open your account dashboard after login to see your full transaction history, including JazzCash and Easypaisa deposit entries, wallet adjustments and session references. No separate request is needed for this view.
Correct Account Details
Head to the account settings page to update your contact number, email address or saved payment information. Changes take effect immediately and appear in your account record.
Raise a Data Enquiry
If you want a full picture of the data we hold beyond the dashboard, contact our support team directly. Give your registered email and the specific records you are asking about so we can respond accurately.
Request Data Removal
Where local law in your eligible region gives you the right to request deletion of personal data, submit the request through our support channel. We will confirm what can be removed and what must be retained under applicable record-keeping rules.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about this privacy policy — whether about data we hold, a transaction record, or a correction you need made — use any of the contact routes below. Give us your registered account email in every message so we can locate your record without delay.
Live Chat
Open the live chat widget from any page on b55. It connects you directly to the support team. For privacy or data questions, mention 'account data' at the start of the chat so the query is routed correctly.
Email Support
Send your privacy-related query to our support email address listed in the contact section of the account dashboard. Include your registered email and a brief description of the data or record in question.
Account Dashboard Request
For straightforward corrections — contact number, email, saved payment method — use the settings panel in your account dashboard directly. Larger requests or deletion enquiries should come through live chat or email.
DATA HANDLING STANDARDS
How We Protect and Manage What You Share
Data security on b55 is built around the principle that you should only share what is necessary and we should only hold what is operationally required. Account login is protected by standard session authentication; if you access b55 from a new device, the account flow prompts you to confirm your identity through the verification step shown at login. Cookies on b55 are used to keep your session active and to understand which parts of the platform you use — they are not used to build advertising profiles. Your data is not shared with game studios such as Pragmatic Play, Bigtime Gaming or Habanero; those studios supply game content only and do not receive your personal information. Retention periods for payment records from JazzCash, Easypaisa, Raast and Bank Transfer are set according to our internal schedule and any applicable requirements in your eligible region. If those requirements change, this policy page is where we publish the update.
Session Security
Each login session is protected through standard authentication. Accessing from a new device triggers an identity confirmation step visible in the account flow. We do not store your payment wallet PIN or mobile wallet credentials on our servers.
Cookie Use
Cookies on b55 serve two purposes: keeping your session active across pages and understanding navigation patterns on the platform. We do not use cookies to build advertising profiles or share browsing data with third-party marketers.
Data Retention
Payment records linked to JazzCash, Easypaisa, Raast and Bank Transfer deposits are kept for the period required by our internal schedule and applicable rules in your eligible region. Once that period ends, the data is deleted from active records.
Policy Updates
When this policy changes, the updated version is published here with a revised effective date shown at the top of the page. Continuing to use your account after a published update means you have seen the change. You can contact support if you have questions about what changed.
PRIVACY FAQ
Common Questions About Our Privacy Policy
The questions below cover what we hear most from account holders about data, privacy and their rights on b55. If your question is not here, the support contact paths in the section above are the right place to ask.
What personal information does b55 collect when I open an account?
We collect your name, email address and contact number at registration. When you make a deposit via JazzCash, Easypaisa, Raast or Bank Transfer, the transaction reference and amount are added to your account wallet record. We do not collect payment wallet PINs or passwords.
Can I see all the data b55 holds on my account?
Your transaction history, wallet balance, deposit references and session records are visible in the account dashboard after login. For a full data summary beyond what the dashboard shows, submit a request through our support email or live chat with your registered account email included.
Does b55 share my data with game studios like Pragmatic Play or Habanero?
No. Game studios on b55 — including Pragmatic Play, Bigtime Gaming and Habanero — supply game content only. They do not receive your personal information, payment records or contact details. Data sharing with studios does not occur as part of normal game sessions.
How long does b55 keep my JazzCash or Easypaisa transaction records?
Payment records are kept for the period set by our internal retention schedule and any applicable requirements in your eligible region under local law. Once that period ends, records are deleted from active storage. The current retention period for your region is shown in your account settings.
How do I correct a wrong email address or contact number on my account?
Log in and open the account settings page. You can update your email address and contact number directly from there. If the change cannot be completed through settings — for example, if a verification step blocks it — contact our support team via live chat or email to have it corrected.
What happens to my data if I request account closure?
When you request account closure, we remove your active profile from our platform. Some records — primarily payment transaction references from JazzCash, Easypaisa or Bank Transfer — may be retained for the period required by applicable rules in your eligible region. Our support team will confirm exactly what is kept and for how long when you make the request.
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