Live / Mobile
This page sets out the legal framework that governs your use of b55, including how we handle account access, transactions made through JazzCash, Easypaisa or Bank Transfer, and the rights available to you under this policy. Access to b55 depends on local law and is available only where permitted in your eligible region.
Our legal policy is structured around the principle that your account activity — including deposits via JazzCash or Easypaisa, transfers through Raast or direct Bank Transfer, and any game sessions — falls under the terms set at the time of account registration. We do not change the core terms that affect existing account balances without advance notice. When a term changes, the updated version is published on this page and the effective date is clearly marked at the top of the document. You are responsible for reviewing any updates before continuing to use your account. Where local law in Pakistan restricts or modifies a specific clause, that local provision takes precedence; this means certain terms may apply differently depending on the region from which you access the platform. If you have accessed the platform through a mobile wallet — JazzCash or Easypaisa — the same policy applies to your account as for any other payment route. We treat all account types equally under this framework regardless of which payment method you use.
Deposits and wallet-linked activity via JazzCash fall under the same account terms. Disputes about a JazzCash transaction are handled through the account support path, not through the wallet provider directly.
Easypaisa transfers to your b55 account are covered by this policy from the moment the transaction is confirmed. Your account record is the reference document for any query.
Bank Transfer and Raast payments are logged against your account and subject to the same terms. Check your account transaction history for the record of each transfer.
When we update this policy, the revised version replaces the previous one on this page. Continued account use after the effective date constitutes acceptance of the updated terms.
Not every activity connected to your account falls under the same clause. This section clarifies which areas are directly covered, which are shared between b55 and a third party, and which are outside our policy entirely. Understanding scope helps you direct any question to the right channel without delay.
Your login credentials, account creation, session activity and account suspension or closure are fully within the scope of this policy. All decisions about account access rest with b55 and are governed by the terms in this document.
Deposits and withdrawals processed through JazzCash, Easypaisa, Raast and Bank Transfer are covered here for the b55 side of the transaction. The payment provider's own terms govern what happens within their network before funds reach your b55 account.
Game content, odds displays, live table feeds and promotional material published on b55 fall within scope. We are responsible for what appears on our platform; we are not responsible for third-party links that take you away from b55.
External services you reach by leaving b55 — including your mobile wallet app, your bank's portal or any affiliated site — operate under their own terms. This policy does not extend to those services, and b55 holds no liability for their content or conduct.
This policy gives you concrete steps you can act on — not just abstract rights. Your account dashboard, accessible after login, is the starting point for most of them. Transaction records covering JazzCash deposits, Easypaisa transfers and Bank Transfer entries are listed in the transaction history section of your account. If a record appears incorrect, you can raise a correction request directly through the support channel. For account detail changes — such as contact information or linked payment method — follow the account settings path shown after login. Every change you request is logged with a timestamp so both you and our team have a clear reference. If your query relates to a specific policy clause rather than a transaction, our support team handles those through the same contact path and will refer you to the relevant section of this document.
Open your account dashboard after login and go to transaction history. Every deposit and withdrawal — including JazzCash and Easypaisa entries — is listed there with date, amount and status.
Account detail changes are handled through the settings section visible after login. Follow the fields shown there; do not send sensitive information through open chat channels.
If a clause in this document is unclear, contact our support team and reference the specific section. We will respond with the relevant policy text and how it applies to your account situation.
For any account action that cannot be completed through self-service — including a dispute about a Bank Transfer entry — contact support using the paths listed in the support section of this page.
Policy questions and account disputes are handled through dedicated contact paths. Use the channel that matches your query type — transaction disputes, account corrections and policy clarifications each have a direct route so your question reaches the right team without being re-routed.
Use the live chat widget on the b55 site for account and transaction queries. Have your account reference and the relevant transaction date ready before you start the conversation.
Email is the right channel for detailed policy questions or formal account correction requests. Include your account ID and a clear description of the clause or transaction in question.
The Help Centre, accessible from the account menu after login, contains answers to common policy questions and links directly to the relevant section of this document.
Account security and data handling are active parts of our legal commitment — not background considerations. Here is how we manage the key areas that affect your account and your information on b55.
Account data — including name, contact details and payment method history covering JazzCash, Easypaisa and Bank Transfer — is stored only for as long as required to operate your account and meet applicable legal obligations. We do not sell your data to unrelated third parties.
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser; disabling certain cookies may affect how the account dashboard loads on mobile.
Access to your account is protected by login credentials you set. We recommend not sharing your password. If you suspect unauthorised access, contact support immediately using the live chat path and follow the account-lock steps shown in the Help Centre.
To request a change to the data we hold about you, or to ask what records are associated with your account, use the email support channel. Include your account ID and the nature of the request so the correct team picks it up without delay.
These are the questions we receive most often about policy scope, account rights and how to contact us. If your question is not covered here, use the support paths listed above.
Yes. The same policy applies regardless of which payment method you use. Accounts funded through JazzCash, Easypaisa, Raast or Bank Transfer are all covered equally. The payment route affects only how your deposit is processed, not which terms govern your account.
The current version is always published on this page. The effective date appears at the top of the document. If we update a term that affects your account, we will note the change before it takes effect. Check this page after any notification you receive from us.
Start in your account transaction history, which is visible after login. If the record there does not match what you expected, contact support via live chat or email. Provide the transaction date, the payment method used — such as JazzCash or Bank Transfer — and a brief description of the discrepancy.
Yes. Send a request through the email support channel, including your account ID. We will confirm what records are associated with your account and respond through the same channel within the timeframe required by applicable law.
Where local law modifies or restricts a specific clause, the local provision takes precedence. Access to b55 depends on local law and is available only where permitted. If you are unsure how a clause applies in your region, contact our support team with the specific question.
Account detail changes are made through the settings section inside your account, visible after login. Follow the fields and verification steps shown there. If you cannot complete the change through self-service, contact support via live chat and they will walk you through the process.